The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
YES! I do custom work all the time! You can Etsy message me or leave detailed instructions in the notes box upon checking out along with a date needed by if urgent.
YES! I do all shapes and sizes and lengths! you can Etsy message me with your sizing and i'll send you a specialized private listing with all of your sizing and color details to checkout with.
My bunting garlands will withstand the outdoors for several weeks or months even. If used outdoors, I suggest taking them down the next day and storing in a ziplock bag for future uses. I've used the same bunting set since 2009 indoors and out. Spot clean only with a baby wipe.
If you are gifting an item from my shop to someone faraway, please let me know! Gift wrapping with a handwritten message included and sent straight to the recipient. No extra charge.